But overall great bank
Bank not open during posted hours.
Poor customer service
very unhappy with this bank! got scammed and they made it out like it was my fault and closed my account and told me i could never bank with them again. i had never been scammed before so i didnt know any better but the branch manager said i shouldve known better. Told me i couldnt get my paycheck out of my account they would have to email the fraud department and get them to write a check and mail it to me and it would take 10 days. the number they have on website it the customer service number so i had no way of calling the bank i had to always drive down there and i work in Columbus so i had to take my lunch to go down there and i was never in there for longer then an hour because they always had some excuse. i went to them when it first happened and the lady i worked with said she would call me by the end of that day and never did. this started on July 22nd and the closed my account on Monday so it has been going on for a while! i will be telling my friends and family to never use this bank.
I don't like they don't post holiday hours......
Regions Bank is a US Bank based in Phenix City, Alabama. Regions Bank is located at 3548 US-431, Phenix City, AL 36867, USA.
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